Contact & support

Talk to First Link

Sales, accounts or technical help: our team is a phone call or an email away.

Network status: No current outages. All services are operating normally.

Phone 1300 455 255

Sales, accounts and technical support.

Sales & administration contact [at] firstlink.com.au

New services, quotes, billing and account questions.

Technical assistance & support support [at] firstlink.com.au

Faults, configuration help and service changes.

Postal address

PO Box 73
Ashburton VIC 3147

Fax 03 9222 1517

Before you call

Getting help faster

Your six-digit account number is on every monthly tax invoice. Quoting it helps us find your services quickly.

Any known outage is shown at the top of this page, so you can see straight away whether an issue is already being worked on.

Payment options and usage information are explained on our Accounts page.

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